Terms and Conditions

Welcome to Arteo Luxury.These Terms and Conditions govern your use of our e-commerce platform specializing in doors and furniture. By accessing our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.

1. General Terms:

1.1 Eligibility:

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction.

1.2 Account Information:

You are responsible for maintaining the confidentiality of your account information and are liable for any activities conducted through your account.

1.3 Modifications:

We reserve the right to modify or update these terms at any time. Your continued use of our services after changes are made constitutes acceptance of the modified terms.

2. Product Information:

2.1 Accuracy:

We make every effort to provide accurate product descriptions, images, and specifications. However, we do not guarantee the accuracy, completeness, or reliability of this information.

2.2 Pricing:

Prices are subject to change without notice. Any such changes will not affect confirmed orders.

3. Order Placement:

3.1 Acceptance:

Orders are subject to acceptance and availability. At least 60% of the payment is required to start manufacturing the order. Complete payment is needed before the product is handed over to the customer. We reserve the right to cancel or refuse orders at our discretion.

3.2 Payment:

Payment is required at the time of order placement. We accept various payment methods as indicated during the checkout process.

4. Shipping:

4.1 Shipping Timelines:

Our standard shipping time frame is 27 to 33 days. Delays may occur due to unforeseen circumstances, and we will make reasonable efforts to inform you of any such delays.

4.2 Shipping Fees:

Shipping fees are calculated based on the weight and dimensions of the items in your order. Fees will be displayed during the checkout process.

4.3 International Shipping:

We currently offer shipping globally. Additional fees and customs duties may apply, and customers are responsible for these charges.

5. Returns and Refunds:

5.1 Refund Eligibility:

Products are not refundable unless there is clear proof of damage upon receipt. To be eligible for a refund, you must provide photographic evidence of the damaged product within 5 days of receiving the order.

5.2 Return Process:

If your product is eligible for a refund, please contact our customer service team for instructions on the return process.

5.3 Refund Timeline:

Refunds will be processed within [X] business days after receiving the required documentation.

6. Intellectual Property:

6.1 Trademarks and Copyrights:

All content on our website, including text, images, logos, and designs, is protected by intellectual property laws. Unauthorized use of our content is strictly prohibited.

7. Limitation of Liability:

7.1 Disclaimers:

We do not guarantee that our website will be error-free, uninterrupted, or free of viruses. Your use of our services is at your own risk.

7.2 Limitation of Liability:

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.

8. Governing Law:

8.1 Jurisdiction:

These terms and conditions are governed by and construed in accordance with the laws of Bangalore, Karnataka. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

9. Contact Information:

If you have any questions or concerns about these terms and conditions, please contact us at +91 9559816644.

Thank you for choosing Arteo Luxury. We look forward to serving you with quality products and exceptional service.